2ic Pallets has various fields for 'reference' data.

Docket Number is the most important and used to identify the pallet movement.

Reference and Con Note are the other key fields and while they are both text fields and may be used interchageably, there are some differences to help decide what data to put in what field.

Con Note is use for tracing pickup ('on') movements to delivery ('off') movements. For transport companies it is obvious to record con note numbers here but tracing may be used by others as well, so it can be any reference code or number that links on's to off's.

Reference is usually the receiver's reference that allows them to verify the receiving the equipment.

Both fields make it on to most pallet company invoices, so usually there is little risk in switching the data recorded in each field.

Below is a summary of where the reference fields appear on various pallet company invoices.

CHEP Australia, New Zealand & India
Docket Number ► Docket No.
Con Note ► Reference 1
Reference ► Reference 2

CHEP Asia
Docket Number ► CHEP Ref / SSCC
Con Note ► (doesn't appear on PDF invoice)
Reference ► Customer/Sender Reference

CHEP UK, IE & Europe
Docket Number ► Reference 1
Con Note ► Reference 3
Reference ► Reference 2

CHEP Canada, USA & Mexico
Docket Number ► CHEP Reference
Con Note ► Other Reference
Reference ► Customer Reference

Loscam Australia & Asia
Docket Number ► Your Reference
Con Note ► Receiving Authorisation
Reference ► Transport Details Reference

Note that export and import formats relating to various CHEP and Loscam formats were updated in 2ic Pallets version 2.81 so some of the field mapping above only applies to 2.81 and later version installations. See the software updates forum post here for more information.